This is an upgrade guide for Interspire Email Marketer, formerly SendStudio. Upgrading is an easy process. If you have any problems or errors during installation, please send in a support ticket via your client area.

Contents

  1. Basic Method
  2. Uploading Files
  3. File Permissions
  4. Restoring Your Files

1. Basic Method

This is the basic method for upgrading from one version of Interspire Email Marketer to the latest release.

  1. Download the new version from the clientarea
  2. Backup all of your existing files
  3. Upload the new files from the zipfile
  4. Restore the admin/includes/config.php
  5. Restore any files you have modified for rebranding purposes

Once you have uploaded your files and browsed back to your installation you will be run through any database updates that are available in the browser based upgrade wizard.

2. Uploading Files

Unzip the Interspire Email Marketer package onto your local hard drive. If you don't have Winzip you can download it for free.

Using an FTP program (such as Filezilla, which is free, or a commercial package such as CuteFTP), login to your web server and copy the Interspire Email Marketer files down from your server to your hard drive. Once this back up is complete you can then copy across the newly downloaded files of the latest release of Interspire Email Marketer into your Interspire Email Marketer directory. You will overwrite the old files with the new ones, thus upgrading.

3. File Permissions

Interspire Email Marketer requires the following files/directories to have 'write' permissions set. If you're running on a Linux or Unix web host, you can use your FTP program and use the 'CHMOD' ('Change Mode') function to grant write permissions. If your host is running Windows, you will need to contact them about setting up write permissions on these files/folders. Also, if a folder listed here doesn't exist, please create it.

Files, CHMOD this file to 646:
  • /admin/includes/config.php
Note: Although it says 646, some webhosts may require 664 or 666 instead.

Folders, CHMOD these to757:
  • /admin/temp/
Note: Although it says 757, some webhosts may require 775 or 777 instead.

4. Restoring Your Files

If you have modified your Interspire Email Marketer files for custom functions or even simply just changing the look and feel of the application you should now re upload these files. You can check the changelog.txt file found in the root folder of the zip file you downloaded to see what files have been modified so that you can make sure your customizations all still work.

Congratulations, you are now ready to login to the Interspire Email Marketer control panel and start adding content! Your control panel will be accessible by adding '/admin' onto the end of your website URL.